Terms of Service

These Terms of Service (“Terms”) are a legal agreement between you and Mirra Tech LTD, a company registered in England and Wales (company number 17358343) that operates Mirra (“Mirra”, “we”, “us”). By creating an account, buying a service or otherwise using Mirra, you agree to these Terms. If you do not agree, do not use the service.

The service

Mirra reads a website you own or control and publishes a pre-rendered, edge-cached copy on a domain you choose, while your original platform keeps handling things like checkout, accounts and admin. We offer monthly subscriptions and one-off services, as described on our pricing page.

Your account

You must give accurate information, keep your login details secure, and you are responsible for all activity under your account. You must be at least 18 and able to enter a binding contract. If you use Mirra for a business, you confirm you are authorised to bind it.

Your responsibilities and content

• You confirm that you own, or have permission to copy, convert and publish, every website, piece of content and domain you submit to Mirra.
• You must not use the service for unlawful, infringing, misleading or harmful content, to copy sites you do not control, or in a way that disrupts the service or other customers.
• You keep all rights in your content. You give us the licence we need to capture, process, store, host and serve it in order to provide the service.
• Your site remains yours to run lawfully. That includes its own privacy notice, cookie consent and any third-party scripts you choose to load. When we serve your site we process your visitors’ data on your behalf, as described in our Privacy Policy.

Free tests and trials

You can run a free single-page speed test without a payment card. The Growth plan includes a 14-day free trial, which needs a payment card to start. Unless you cancel before the trial ends, your subscription starts automatically and your card is charged the Growth price (or the launch price, if you used a valid code). You can cancel during the trial in the app and you will not be charged. One trial per customer.

Fees and payment

Prices are in US dollars and exclude any applicable taxes, which we will add where required. Subscription fees are billed monthly in advance through Stripe. We may change subscription prices with at least 30 days’ notice, taking effect from your next billing period, and you can cancel before then. Fees already paid are non-refundable except where these Terms or the law say otherwise.

Launch offer (LAUNCH50)

The LAUNCH50 code gives 50% off the first month of a new Starter, Growth or Scale subscription. It is for new customers only, can be used once per customer, cannot be combined with other offers and has no cash value. After the first month the plan renews at its normal price. We may end the offer at any time, but anyone who has already used the code keeps the discount for their first month.

Full app conversion

• We confirm the scope and price with you before work starts. The fee is a one-off payment, due before handover unless we agree otherwise in writing.
• Once you have paid in full, you own the source code we deliver for your site and can use, change and host it however you like. Open-source and third-party components in it stay under their own licences, and we keep our general tools, know-how and anything we built before or independently of your project.
• After handover, hosting, maintenance and changes are your responsibility unless you take up an optional hosting or support service with us.

Cancellation and suspension

You can cancel a subscription at any time in the app. It stays active until the end of the period you have paid for and then stops; we do not charge cancellation fees. We may suspend or end your access if you seriously or repeatedly breach these Terms, do not pay, or where the law requires it. Where reasonable, we will warn you first and give you a chance to put things right. After your account ends we delete your sites and data as described in our Privacy Policy, so export anything you need first.

If you are a consumer

Mirra is designed for businesses. If you use it as a consumer (for purposes outside your trade or profession), you have a legal right to cancel within 14 days of buying. If you ask us to start providing the service within those 14 days, you may have to pay for what you have used before you cancel. Nothing in these Terms affects your statutory rights.

Affiliate programme

Accepted affiliates earn 30% of the payments we receive from customers they refer, for the first 12 months of each referred customer, paid every 90 days by PayPal or Wise. Referrals must be genuine: self-referrals, misleading promotion, bidding on our brand name in search ads and spam are not allowed. We may withhold or reverse commission on refunds, chargebacks or fraud, and we may change or close the programme with 30 days’ notice. Full details are confirmed when your application is accepted.

Availability and changes to the service

We work hard to keep Mirra available and fast, but we do not guarantee uninterrupted operation unless a separate service-level agreement says so. We may improve, change or remove features. If a change significantly reduces what you pay for, we will give you reasonable notice and you may cancel.

Intellectual property

The Mirra platform, software and branding belong to us and our licensors. Apart from the full app conversion ownership described above, nothing in these Terms transfers those rights to you beyond the right to use the service.

Liability

Nothing in these Terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited under English law. Subject to that, and except as these Terms say otherwise, the service is provided “as is”. We are not liable for indirect or consequential loss, or for loss of profits, revenue, business or data. Our total liability to you in any 12-month period is limited to the fees you paid us in that period. If you are a consumer, we are only responsible for loss that was foreseeable, and this paragraph does not affect your statutory rights.

Changes to these Terms

We may update these Terms. We will post changes here with a new date and email account holders about material changes at least 30 days before they take effect. If you keep using Mirra after that, the new Terms apply; if you do not agree, you can cancel.

General

These Terms, together with anything we agree in writing for a specific order, are the whole agreement between us. If any part is found unenforceable, the rest still applies. Not enforcing a right straight away does not mean we give it up. We may transfer this agreement to a company that takes over our business; you may not transfer it without our consent. Neither of us is responsible for delays caused by events outside our reasonable control.

Governing law

These Terms are governed by the laws of England and Wales, and its courts have exclusive jurisdiction over any dispute. If you are a consumer living elsewhere in the UK, you may also bring proceedings in your home courts.

Contact

Questions about these Terms? Email support@mirra.page.